Last updated: January 2026
Shagun is a digital platform. We do not ship physical products. All our services and deliverables are digital and delivered electronically.
Delivered instantly via email after successful payment. Vouchers contain unique codes redeemable at partner jewelers.
Email receipts are sent immediately upon successful contribution.
Shareable collection URLs are generated instantly when you create a collection.
All digital deliverables are sent instantly after successful transaction completion. If you don't receive your email within 5 minutes, please check your spam folder or contact us.
Physical gold/silver jewelry obtained through voucher redemption is handled directly by our partner jewelers. Shipping of physical jewelry items is subject to the respective jeweler's shipping policies.
If you experience any issues receiving your digital vouchers or confirmations, please contact us at support@getshagun.com with your payment reference number.